Tansian University Journal of Arts, Management & Social Sciences

This study examined the effect of human resource management practices on the performance of small and medium enterprises (SMEs) operating within selected tertiary institutions in Anambra State, Nigeria. Specifically, the study investigated the effect of recruitment practices on productivity and employee training on revenue generation. A descriptive survey design was adopted, and data were collected from a population of 1,250 owners/managers and employees of SMEs across four tertiary institutions: Tansian University, Nnamdi Azikiwe University, Federal Polytechnic Oko, and Chukwuemeka Odumegwu Ojukwu University. Using the Taro Yamane formula, a sample size of 303 respondents was determined, of which 227 questionnaires were validly returned and analyzed. Data were analyzed with both descriptive and inferential statistics, including regression analysis. The results showed that recruitment practices significantly and positively affect SME productivity (B = 0.301, p < 0.05), while employee training significantly enhances revenue generation (B = 0.174, p < 0.05). The study concludes that effective human resource management practices are critical for sustaining SME performance within tertiary institutions. It recommends that SME owners and managers adopt transparent recruitment systems and invest in continuous employee training to improve productivity, service quality, and revenue growth.

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